Returns & Exchanges

At NRS, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. Whether the fit isn't right or you've changed your mind, we are here to ensure your shopping experience remains effortless.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Package Your Items

    Place the unworn garments back into their original packaging, ensuring all designer tags and security seals remain intact.

  • 3.
    Attach the Shipping Label

    Print the prepaid return shipping label provided via email and securely affix it to the outside of your package.

  • 4.
    Drop Off and Refund

    Hand your package to the designated carrier; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.